I just realised that my battery is only holding 91% of its designed charge. This laptop is less than 9 months old and it came with a 12cell battery. I am the following values from acpitool -B
[jhford@dv2727ca mozilla]$ acpitool -B Battery #1 : present Remaining capacity : 8042 mAh, 100.0% Design capacity : 8800 mAh Last full capacity : 8042 mAh, 91.39% of design capacity Capacity loss : 8.614% Present rate : 0 mA Charging state : charged Battery type : rechargeable, LION Model number : Akita Serial number : 2945
I was just on the online chat with their agent was telling me that i have to have something called HP Total Care Advisor to be able to diagnose the problem to their satisfaction. The catch: You have to have the pre-installed version of vista!!! The same version that has a million trials and adware things, the vista that has a 400pixel tall yahoo search bar! Then they tell me that you can’t download a setup program for this thing!
This is insane! Why would you ever buy an HP Computer with ‘support’ like this?
Luckily, the agent was nice enough to send me a link to download this application
hp tca but i just hope that everything works and i don’t have any issues with this. What irks me is that this happens after i just purchased 3 hp laptops for me and family members!
Useful links:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00821536
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00817650&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN